Hello bank! par BNP Paribas

4.0
40.6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Hello bank! evolves and offers you a new experience that is even more fluid and intuitive.
Enjoy simplified navigation redesigned to meet your needs; everything is easily and quickly accessible from your home screen.

We offer you some new features of your banking app:

- Find the management of your bank cards directly in the Payments area;
- Get a virtual card with the Hello Prime offer;
- Personalize your application by switching to dark mode;
- Open a professional account by subscribing to the Hello Business offer;
- Activate and personalize the alerts relating to the management of your account;
- Now discover the application on macOS.


Never change a winning team ! We have kept your favorite features:

Keep an eye on all of your accounts!
- Add your accounts held at other banks to see the balances and banking transactions of all your accounts at a glance.

Make transfers without delay!
- Add beneficiaries immediately from your mobile with the Digital Key;
- Make instant transfers *; your beneficiary will receive the funds in their account within seconds.

Au-to-no-me! Manage your bank card as you wish!
- Manage payment and withdrawal limits according to your needs;
- Manage online payment;
- Manage payments abroad by geographic area;
- Oppose your bank card in a gesture;
- Bonus: Discover the virtual card, available with the Hello Prime offer and manage it independently of the physical Hello Prime card: make your purchases online and with your connected devices as needed.

Go out light: you no longer need your wallet to pay, your smartphone is enough!
- Pay with your smartphone with Apple Pay;
- Create prize pools free of charge with Lyf Pay;
- Send money to a mobile number with Paylib! The funds will flow instantly to your recipient.

Discover the Hello bank products! :
- Hello One or Hello Prime? Change your offer easily;
- Subscribe to the Hello Prime offer and get a virtual card, make your purchases even before receiving your physical Hello Prime card;
- Open a Livret A in a few steps directly from your smartphone;
- Protect your home by subscribing to home or student home insurance from your application.

You're not customer yet ? Don't panic, you can apply for an account directly on your mobile, it's fast, simple and secure!
• Download the app;
• Complete and sign your form;
• Complete your request by uploading your supporting documents;
• Make your first payment to benefit from all the Hello bank! Advantages.

* See conditions

We put ourselves at the service of professionals:

- Get an account, card and cashout solutions tailored to your needs with the Hello Business offer;
- Take advantage of the invoicing tool to create quotes and invoices;
- Manage your professional activity with ease with your app.

To subscribe, it's simple, open a professional account in a few steps from your app.
Updated on
Mar 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
39.6K reviews
Noémie
August 24, 2022
I chose an online bank because I travel often and need access to my account online. Not only the app crashes but I encounter issues to pay online more often than not with the digital key. I just got a new credit card and while waiting for the secret code I realize my phone number had a typo in it, I can't change it online ( bugged) I contacted their team, I've been told they have no option but send a letter to my place! To change a phone a number! Ridiculous. Recommand only to your enemies.
21 people found this review helpful
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BNP PARIBAS
August 26, 2022
Bonjour, Nous sommes désolés pour les désagréments que vous avez pu rencontrer. Vous avez la possibilité de modifier votre numéro en cliquant sur "Vous rencontrez un problème ?" au moment de l'authentification forte. Pour un numéro étranger, le 0 ne doit pas être renseigné après le code pays. Nous restons à votre écoute. L'équipe Hello bank!
Caio Valente
June 1, 2023
The app is horrible by itself, but the main problem is their (inexistent) support. I've never seen something like it. I've been trying to close my account for 2 months now. I have sent multiple physical letters, which they ignored until I contacted them by message. Their conselours usually take one week to reply, when they copy and paste some text that does not answer your question at all. I AM UNABLE TO GET RID OF THIS BANK. Recomend it only to your enemies.
7 people found this review helpful
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BNP PARIBAS
June 2, 2023
Bonjour Caio Valente, Nous sommes désolés pour les désagréments que vous avez pu rencontrer. Pour résoudre votre problème, nous vous recommandons de contacter la Hello Team : https://www.hellobank.fr/fr/nous-contacter/ ou au 01 43 63 15 15 (appel gratuit depuis un poste fixe en France métropolitaine). Bonne journée, L'équipe Hello bank!
Kes Wolfe
July 5, 2020
Poorly tested. I have no mobile signal where I live so rely upon WiFi. I usually have the phone in Airplane mode to avoid battery drain while it tries to find a (non existent) signal. The app has always worked fine using WiFi alone. However, the app has now suddenly started to ask for Airplane mode to be switched off in order to access accounts. I can then switch Airplane mode on again before inputting my code and accessing my accounts without problem. 05/07/20 Please address the reported issue!
12 people found this review helpful
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BNP PARIBAS
July 8, 2020
Hello Kes Wolfe, This problem should be solved soon. Thank you for your patience and understanding in this matter. Have a nice day, The Hello Team

What's new

La rubrique « Découvrir » fait peau neuve pour continuer à vous proposer les offres, promos et actualités Hello bank!, directement sur votre appli.
Des améliorations ont également été apportées à la Clé Digitale, ainsi qu’à la fonctionnalité de modification des plafonds de paiement et retrait par carte bancaire.

N’hésitez pas à nous laisser un commentaire pour nous aider à améliorer votre appli ;).